One of the most common complaints that we receive from our customers relates to incorrect billing from an energy supplier. If you are a Cheaper Business Energy customer then this is something that you can leave to us with confidence. During the year 2008 to 2009 Cheaper Business Energy completed over 150 audits for our customers; in every case the situation was resolved successfully and to the satisfaction of the customer. In some instances these outcomes resulted in the re-payment of many thousands of pounds to the customer.