It is very easy to be seduced into believing that a verbal  offer from a supplier is too attractive to miss, this is usually as a result of skilful presentation on the part of the would be supplier. These contracts sometimes differ dramatically from the impression held by the customer, leading to extended disputes.

Given the complexity of supplier pricing plans and the many elements which make up energy prices, it is always best to ask for the full terms to be sent in writing, as no respectable supplier or broker would refuse such a request.

Often the offer is made with the rider that the decision has to be made there and then, please do not be tempted by this ploy.  Energy prices do fluctuate but, for direct sales, rarely more than once a day.